Developing Good Rapport With Patients

Developing good rapport with patients

As a health care professional, it’s important for you to establish good communication and trust with your patients. Studies have shown that patient satisfaction and health outcomes are both affected by whether patients feel that the people caring for them are sensitive to their needs and empathize with them. The Press Ganey National Hospital Priority

I'm sorry laws and lawsuit risk

Miscommunication or poor communication between health care providers and patients or their families—particularly in the event of an adverse outcome or incident—is known to result in increased numbers of malpractice lawsuits. When health care providers have the opportunity to express condolences or apologies to patients and families without fear of having those words used against

Legal Liability for Bioethicists

The field of bioethics is responsible for many of the legal protections extended to medical patients and research subjects. The Hippocratic Oath can be thought of as a precursor to the issues that bioethicists deal with every day, and modern medicine has introduced many new considerations that ancient physicians could never have dreamed of. Some

Liability Risks for Speech-Language Pathology Professionals

If you work in the field of speech-language pathology or speech therapy, you might think that you are at low risk of a malpractice lawsuit. However, as the scope of services provided in the speech-language pathology field broadens and our society becomes increasingly litigious, there is always a chance that a practitioner might face a

Organizational strategies to reduce work stress for health care professionals

Work stress is an unfortunate reality of much of the health care industry. The National Institute for Occupational Safety and Health (NIOSH) of the Centers for Disease Control has been studying workplace stress for almost two decades, and many of their proposed solutions revolve around organizational changes. Although there are steps that health care workers

Addressing liability risks for physical therapists

Physical therapy malpractice claims have been rising over the past several decades, and that trend is expected to continue. Advance Healthcare Network cites a statistic from the National Practitioner Data Bank (NPDB) Summary for 2010 that there were 1,014 malpractice claims made against physical therapists over the previous 20 years. A study of more than

Reducing laboratory errors

Lab testing forms the basis for many aspects of diagnosis and treatment. This means that test-related errors can have serious repercussions. A study from ECRI Patient Safety Organization found that the majority of errors related to lab testing took place outside the laboratory itself. Common errors included: Mislabeled specimens Specimens with an incomplete or missing

Medical liability terminology for health care professionals

You probably learned basic legal terminology while you were getting your degree and other training, but if you are ever involved in a malpractice lawsuit or claim, you may find yourself overwhelmed by unfamiliar words and phrases. Here is a glossary that covers many of the legal and insurance terms you might hear in relation

Communication is vital to good patient care

According to the Institute for Healthcare Communication, “Extensive research has shown that no matter how knowledgeable a clinician might be, if he or she is not able to open good communication with the patient, he or she may be of no help.” That’s a strong statement, but it speaks to how incredibly important it is

Liability concerns for health and safety educators

As an educator specializing in health and safety education, you have the satisfaction of knowing that you’re sending people out into the world to potentially save lives. Whether you provide first aid, CPR, AED or other related training, your professional advice and expertise is unquestionably valuable. The flip side is that the life-or-death nature of

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